People & Community Associate
Wunderkind (formerly BounceX)
People & HR
New York, NY, USA
Posted on Apr 2, 2025
About Wunderkind:
Wunderkind is a performance marketing solution that uses AI and data to help brands acquire and retain customers through one-to-one, personalized messages across websites, email, text, and ads, guaranteeing a lift in revenue. Founded in 2010, Our goal is to scale a brand’s ability to create and grow customer relationships through websites, email, text, and ads. We believe individuals should have the freedom to choose the kind of internet they want. An internet that fosters genuine relationships with brands. An internet that treats humans like real people instead of “web traffic.” We also believe in empowering brands to treat their customers as individuals, satisfying their unique needs with tailored experiences and thoughtful communication. By expertly personalizing, automating, and scaling beautiful one-to-one experiences, Wunderkind helps brands acquire new customers at scale and keep them loyal for life.
About the Role:
We are seeking a People Associate to join our team. This role offers a unique opportunity to work on a diverse range of People Ops/Office projects and tasks, including onboarding, recruitment scheduling, and office operations at our amazing 1 WTC HQ.
If you have a genuine interest in People and Community Operations, possess excellent organizational skills, and enjoy working on varied tasks, this role is an excellent fit for you.
Basic Qualifications:
- 1+ years of professional experience
- Excellent organizational and communication skills
- Proficiency in Google products (Gmail, Google Calendar, etc.)
- Ability to work onsite in our 1 WTC HQ 3 days a week
Additional Qualifications:
- Ability to occasionally work evening events as needed
- Resourceful and adaptable; willing to assist wherever necessary
- Able to lift and carry boxes up to 40 lbs
- ATS experience a plus
- Ability to maintain confidentiality and handle sensitive information
Responsibilities:
- Assist in managing daily facilities requests and vendor coordination, serving as a point of contact for 1 WTC Building Management
- Provide an exceptional customer service experience, acting as the face of Wunderkind for visiting guests and employees
- Manage conference room scheduling, ensuring proper setup and smooth guest flow
- Assist with onboarding new employees, including registering key cards and conducting day-one office tours
- Support the Recruiting Team with interview scheduling and coordination for prospective candidates
- Assist in gathering and documenting references for new hires
- Collaborate with the L&D team to ensure new hires have a seamless onboarding experience
On the fence? Apply anyway! We know that imposter syndrome can get in the way of meeting incredible candidates, and don’t want it to get in the way of meeting you!
Learn More About Our Company, Culture and 5 Core Values:
DRIVE UNDENIABLE PERFORMANCE:
- Wunderkind is a leading performance marketing engine that delivers tailored experiences at scale
- Digital businesses use Wunderkind to remember who users are better than ever before, allowing them to deliver high-performing, one-to-one messages on websites, through emails and texts, and in ads at a scale that’s not otherwise possible.
COME HUNGRY:
- Driving $1.2 billion dollars annually in revenue for top eComm brands including Hugo Boss, Cole Hann, Fender, Bed Bath & Beyond, Gucci and more
- Incredible growth and promotion opportunities for top performing employees whether it be a leadership track or building out your own unique specialities
CARRY EACH OTHER:
- Unwavering commitment to culture, community, office events, and DEI initiatives
- Fully stocked snacks, beverages, and weekly sandwich bar or catered lunch
- Exceptional management training programs and internal opportunities for 1:1 coaching
BOUNCE BACK:
- Company support and flexibility through all professional, personal, political, and world news and development
- Generous work life balance with unlimited PTO, 14 National Holiday closures, Summer Fridays, Maternity & Paternity leave offerings
RESPECT PEOPLE, PRIVACY, IDEAS:
- Proud to be an equal opportunity and safe workplace
- Strongly committed to equal employment opportunities for all races, colors, ancestries, national origins, marital statuses, age, citizenship, disabilities, genders or gender identities, or Veteran status
The base salary range for this role is $65,000.00-75,000.00. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, and applicable certifications.