The Associate Content Director (ACD) is a strategic leader responsible for transforming high-level business objectives into impactful, authority-focused, and narrative-driven digital content ecosystems. Beyond editorial oversight, the ACD acts as a strategic architect, ensuring all initiatives target sophisticated audiences and drive measurable financial and operational results. You will partner closely with the Account Lead and Account Director to nurture client relationships and serve as the primary point of contact for content strategy and Category Authority needs. Reporting to the VP of Content, you will master and evolve Skyword’s Category Authority framework.

Department: Professional Services
Employment Type: Full Time
Location: Remote
Workplace type: Fully remote

Key Responsibilities

Core Responsibilities:

The ACD’s primary charter is to synthesize disparate authority-building elements into cohesive brand narratives. Responsibilities are organized into three key pillars:

Strategic Framework Development

Create comprehensive content strategy frameworks to govern quarterly and monthly plans.
Identify key themes and content types using Skyword A360 Strategy Insights to engage customers throughout their journey.
Leverage QBR and Skyword internal data to provide high-level thematic recommendations and tactical activations.
Develop and maintain a profound understanding of customer personas and audience priorities.
Execute market research and competitive analysis using Skyword and other AI tools to shape client positioning.
Identify "white space" opportunities to support authority growth and market opportunity.
Extract and integrate Subject Matter Expert (SME) insights into core narratives and content opportunities.

Operational Execution & Team Management

Manage a team of content creators, editors, and editorial contractors.
Recruit and train creative talent, assigning projects based on specialized skill sets.
Align production budgets with creation needs and oversee client-specific workflows.
Review content briefs and utilize A360 production tools to ensure efficiency and quality standards.
Manage on-time content delivery while fostering open collaboration with internal and external stakeholders.

Governance, Quality, and Bran Consistency

Implement rigorous content governance and style guides to ensure brand voice uniformity in all content under your direction.
Lead client engagements regarding content feedback and programmatic updates.
Proactively update client creative guides based on synthesized feedback to ensure program relevance.
Operate the A360 platform (Atomize, Audit) to perform content analysis and identify growth opportunities.
Review and manage priority strategic content assets.

Scope Boundaries: What you will not do

To maintain focus on strategic leadership and operational excellence, this role excludes:

Direct Content Creation: You are not responsible for writing content.
Initial Quality Control: You do not re-review content already edited by another teammate.
Primary Account Management: You do not run daily status meetings or participate in every client call.
Data Preparation: You are not responsible for gathering raw performance analytics.
Hands-on Production: No video editing, graphic design, or post-production work is required.

Skills, Knowledge and Expertise

What this role requires

7+ years of content marketing experience.
4+ years in a content management role within an agency or enterprise environment.
Proven success managing complex content programs for large enterprise brands.
Bachelor’s or Master’s degree in Journalism, Marketing, Communications, or a related field.
Preferred experience in regulated sectors such as Financial Services, Healthcare, or Cybersecurity.
Expert knowledge of SEO/AEO foundations and brand visibility best practices.
Proficiency in understanding and translating critical content metrics.
Mastery in translating technical and creative concepts for executive audiences.
Ability to manage budgets and drive client financial goals.
Ability to learn and use Skyword’s platform.
Expert use of AI tools.

Benefits

We offer:

A competitive market-based salary
Flexibility. We are a100% remote, open and collaborative work environment
Medical, dental, vision, life, and disability insurance plans
401(k) Profit Sharing Plan
Flexible Vacation time
Paid holidays and Wellbeing Fridays

Skyword is a full services, end to end, content marketing solutions firm that has a unique positioning amongst traditional marketing agencies. With an agile business model that combines external creators, dedicated quality oversight, and data-driven planning, we deliver the content brands need to improve customer experience at speed with marketer-approved technology that streamlines planning, creation, and publication.

We are a remote first organization. Our core values of commitment, creativity, inclusivity, and integrity not only drive how we approach our clients and partners, but also the ways in which we partner, support and drive one another to succeed as part of the Skyword team.

The salary range for this position is 85-95k. Our compensation philosophy strives for competitive and equitable salaries in order to hire, retain and reward high performing employees. Skyword benchmarks U.S. based roles against the national market with a focus on employers with funding size and round comparable to that of Skyword, regardless of US work location. Our salary range determinations are based on ensuring we are competitive for our size and industry, actual ranges for current/former employees in the same position, market data, budgetary considerations, as well as the applicant’s background, relevant experience, and qualifications. Skyword believes in equal pay for equal work.

Skyword prides itself on building a diverse, equitable and inclusive organization. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sexual orientation, gender identity, national origin, veteran or disability status. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to provide visa sponsorship for this role.

About Skyword

Founded in 2010, Skyword empowers today’s top brands to create unique content experiences that deliver customer value and drive business success. With its SaaS+ model, Skyword offers: a SaaS-based enterprise-level content marketing platform, industry-leading services, and a global community of storytellers. Today’s leading brands have created and published more than one million original stories as articles, videos, images, infographics, podcasts, and animations on Skyword360. These stories have earned Skyword customers more than two billion visits organically, and Skyword has paid its freelance creatives more than $30 million on behalf of its customers. Skyword is a fully remote, privately held company. Current investors include Rho Acceleration, Cox Media Group, Allen & Company, Progress Ventures, and American Public Media Group.

Skyword is proud to be endorsed by both the analyst community and our customers year after year. Most recently, we were named the 2020 Gartner Peer Insights "Customer's Choice", ranked as a leader in Gartner's 2021 Magic Quadrant, and rated by customers as a leader or high performer across 8 categories (including content creation, distribution, experience, and freelance platform) in G2's Spring 2021 Grid® Reports.

We're on a mission to make it easy for brands to tell authentic stories that establish trust and build lasting relationships. We believe that both you and your audience win when you meet their needs with original, expert content. And we’ve got the results to prove it.

Apply Now