Payroll Operations Support
CloudPay
Accounting & Finance, Customer Service, Operations
Hungary
Posted on Feb 20, 2025
| Payroll Operations Support | |
| VN3613 | |
| Full Time | |
| Budapest | |
| Hungary | |
| The primary goal of the Specialist, Payroll Operations Support, EMEA is to work with and support Payroll Operations with a variety of activities, enabling the team to provide efficient and effective payroll processing to our customers. | |
| On a day-to-day basis, the Specialist, Payroll Operations Support will: • Manage a number of day-to-day operational activities, ranging from system support, customer data reconciliation, and tool management. • Work to ensure that Payroll Operations staff are supported with the right tools and processes to perform their roles successfully • Support the Operations management teams in day-to-day customer escalations, user support and queries • Lead region-wide initiatives within data cleansing and system improvements • Co-operate with other departments within CloudPay seeking continuous improvement and strengthening the One CloudPay image for Customers | |
| Attributes and Experience Required: • Computer skills including Word, Excel, Powerpoint, email and internet • Proven Customer service experience. • Knowledge management and precise document management skills • Good at problem-solving and getting results • Confident in managing internal and external stakeholders at all levels. • Team player with ability to share information and interact positively with others • Enthusiastic and eager to learn and develop own effectiveness • Self-motivated, tenacious and resilient • Driven and determined to achieve objectives • A knowledge of Payroll and/or Payments processing is desirable but not essential. #LI-AC1 #LI-HYBRID | |
| Package and Benefits: • Competitive annual salary • 20 days annual leave, plus bank holidays and statutory allowances • Earned Wage Access (via CloudPay Now app) • Birthday leave • Cafeteria benefits • Flexible Hybrid Working • Life assurance • Private medical insurance • Personal and professional development opportunities • Friendly working environment CloudPay is committed to being an equal opportunities employer. |