CloudPay is an organisation of over 1,100 people united by a single purpose – to modernise the pay experience for business and people, raising the importance of pay processes beyond an operational function to become a true business advantage.

With a proud heritage of over 25 years, we are trusted to manage the pay processes of 250 global organisations, processing over 2.5 million payslips a year in 130 countries, handling over $24bn of payments in 168 currencies. We fully understand the challenges facing payroll teams and are committed to improving them.

Our integrated portfolio of payroll, funding, payments and pay on-demand solutions are delivered through a single cloud-based platform that can be deployed anywhere in the world. By unifying payroll, treasury and HCM functions and leveraging the latest technology, we can transform pay processes, making them fast and friction-free.

We’re making payroll more flexible, with services that can be deployed globally, regionally and locally giving employees a choice of how they prefer to be paid - making pay a key differentiator.

And we’re bringing certainty, with end-to-end compliance, always-on global data analytics and error-free automated operations, so however complex an organisation may be, payroll is one thing that can be relied on.

We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

The benefits of working at CloudPay include a competitive compensation package, career development opportunities, access to wellness resources, and a vibrant global culture.

We are looking for passionate individuals who maintain a strong desire to succeed.

Our fast-growing team in the Philippines is looking for a Treasury Services Specialist who will work with customers and payment providers to ensure all payments off the back of payroll are made accurately and on time. The successful candidate will work with the Treasury Supervisor to provide the modern pay experience to our clients.

Daily Duties and Main Responsibilities will include:

Liaise with external vendors to ensure smooth and timely processing of net and statutory payments
Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with.
Preparation and review of reconciliation reports for the use of client’s accounting department.
Maintenance of process documentation as required.
Ensuring bank details for any new payees are correctly set up.
Assist, as necessary, in the implementation of new customers
Any other Ad hoc duties as required.

Attributes and Experience Required:

High level of customer service skills required
Able to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries
Ability to effectively resolve issues, respond to queries, and to communicate proactively with stakeholders
A keen eye for detail
Strong organization, analytical, and decision-making skills
Independently manage workload and collaborate with internal and external stakeholders to deliver key business results
Ability to adapt quickly to new processes and new ways of working
Good knowledge of MS Office, Excel & Internet based software would be advantageous
Working knowledge of payroll and experience in treasury would be advantageous

Package and Benefits:

Competitive annual salary and benefits package
18 days annual leave plus public holidays
Earned Wage Access (via CloudPay Now app)
Flexible remote working
10 days sick leave
HMO
Personal and professional development opportunities
Friendly working environment

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